User journeys offer insights for new elections web pages

User journeys offer insights for new elections web pages

Over the past few months a lot of work has been done to review the content on the Council website. The work undertaken has reviewed each area of our user’s online experience, including the content, presentation, search results and navigation. With the Local Elections...

New appointments and current vacancies

We have appointed ThoughtWorks to help with the Delivery phase of the project. A number of new business analysts and software developers have also been recruited. We are continuing to recruit and have put in place a graduate programme – if you are interested in...

Technical Architecture & Programme Proposal

We are developing and testing technical proof of concepts for IAG and self-help, transactional end-to-end services, single view of person/ case, Contact Centre and business Intelligence and prioritising automating data collection and processing.