We make a great pear!

We make a great pear!

Pair (not pear!) writing is a great tool to have in our content design toolbox.  It usually involves a content designer and subject matter expert (SME) from the service, sitting together for an agreed amount of time. Sometimes an hour, sometimes many more. As a team...
A new Discovery for Adult Social Care

A new Discovery for Adult Social Care

In July this year Digital by Design joined forces with colleagues in Adult Social Care to undertake a Discovery for a Technology Enabled Care project. It is the first time that staff in Adult Social Care had been involved in a Discovery process and it proved to be...