by Emma Jemison | Jul 2, 2020 | Digital Content, Digital Stockport, Digital Transactional Services, Service Design
Two weeks after the UK government imposed a nationwide lockdown, Stockport Council launched a helpline for Stockport’s most vulnerable people, to assist people to access what they needed to help them stay safe and well. The initial tech work required the...
by Lee Emery | Apr 3, 2020 | Communities, Digital Content, Digital Stockport
Just a quick update on what’s been happening in the Stockport digital and IT teams over the past couple of weeks. As well as sharing some of our actions we hope to get feedback from others that could collectively help us to improve our response. The Stay at...
by Anwar Majothi | Jan 24, 2020 | Digital Content, Digital Stockport
William Arthur Ward once remarked, “The pessimist complains about the wind. The optimist expects it to change. The realist adjusts the sail.” Learning from complaints and improving services, systems and processes is encouraged strongly at Stockport Council. Stockport...
by Eraina Smith | Nov 28, 2019 | Digital Content, Digital Stockport
The Highways team have been working with the Digital by Design team to design a new user-friendly application process for residents requesting a dropped kerb outside their property. We already had an online application process, but under the old system many residents...
by Sarah Tooth | Oct 17, 2019 | Digital Content, Digital Stockport
For the past 6 months the Public Protection Service, specifically, the Licensing team, have been working with the Digital by Design teams to overhaul the Taxi Driver and Vehicle Licensing application processes. The existing system was paper-based, inefficient and...
by Helen West | Sep 11, 2019 | Collaboration, Digital Content, Digital Stockport
When we signed the Digital Declaration we committed to share our learning experiences and open source our code and last October we joined up with Essex County Council on a collaborative project to create their new website. You can read more about the start of this...
