by Emma Jemison | Jul 2, 2020 | Digital Content, Digital Stockport, Digital Transactional Services, Service Design
Two weeks after the UK government imposed a nationwide lockdown, Stockport Council launched a helpline for Stockport’s most vulnerable people, to assist people to access what they needed to help them stay safe and well. The initial tech work required the...
by Stephen Hodson | Jun 18, 2020 | Digital Stockport, Digital Transactional Services, Service Design
In this second blog about our Service and Design patterns work we describe how we have created a new development tool that will allow us to deliver valuable software products faster and more efficiently and which has already proven its worth during the pandemic....
by Anna Walker | Jun 2, 2020 | Digital Stockport, Digital Transactional Services, Service Design
Over the past 8 months the digital team have been working on creating a reusable design pattern library to help create consistent ways to design and implement user journeys. As a council we offer a variety of different services, and it’s important that they are...
by Andrea Griffiths | May 29, 2019 | Digital Stockport, Digital Transactional Services
Over the last year Revenues and Benefits have been working with the Digital by Design team to create new online processes that improve the service offered to residents whilst also improving our collection rates. On average, 409 Council Tax payers moved in, out or...
by Karen Cranwell | Mar 6, 2019 | Digital Content, Digital Stockport, Digital Transactional Services
Over the past few months our digital team in collaboration with the Information, Advice and Guidance service area have undertaken a re-design of the Advice services which has just gone live. It has been a complex piece of work that has involved working with the teams...
by Thad Barker | Dec 20, 2018 | Communities, Digital Content, Digital Stockport, Digital Transactional Services
In July, we launched our £1m Stockport Local Fund to support the community and voluntary sector in Stockport and help to build resilient, active and caring communities. To enable community investing on this scale we determined that the application process should...
