by Thad Barker | Dec 20, 2018 | Communities, Digital Stockport, Transactional Services, Web content
In July, we launched our £1m Stockport Local Fund to support the community and voluntary sector in Stockport and help to build resilient, active and caring communities. To enable community investing on this scale we determined that the application process should...
by Brant Oglevie | Jul 10, 2018 | Digital Stockport, Transactional Services
Our new online tools are designed to be as easy as possible to use, however the development process we go through is anything but simple. In winter of 2017 we began working on what would turn out to be our most complex form to date, a replacement for our Change of...
by Natalie Weir | Sep 7, 2017 | Digital Stockport, Transactional Services
Over the summer we have added several new features to My Account. Benefits This feature allows users to: Download your benefits information and find out when your next payment is View housing benefits including pending applications, defective applications and current...
by Karen Cranwell | Jun 9, 2017 | Digital Stockport, Transactional Services
One of the new digital tools being rolled out to services is a new case and contact management system. This is essential to improve how we manage customer contacts and reduce the cost of system support. Following an options appraisal comparing costs and features of...
by Emma Collingridge | Jun 2, 2017 | Digital Stockport, Transactional Services
This last two weeks have seen the launch of two new Digital Transactional Services. ‘Report a blocked grid’ was built in the same way as ‘Report a faulty street light’ which is why we have been able to roll it out so quickly. ‘Book an appointment to register a...
by Emma Collingridge | Mar 17, 2017 | Digital Stockport, Transactional Services
In the month since the public launch of our new online transactions a number of developments and improvements have taken place. Report a faulty street light online This is the first of our fully automated transactional services to be released. From the moment a...
