by Aimee Teare | Jun 10, 2019 | Digital Stockport, Service Design
In our last blog we talked about the joint discovery that Adult Social Care and Digital by Design colleagues had undertaken for a Technology Enabled Care (TEC) project. The project was funded through NHS Digital’s Social Care Digital Innovation Fund and supported...
by David Ayre | Jun 4, 2019 | Digital Stockport, Service Design
In this third blog by FutureGov, David looks at the principles of designing organisations for the 21st Century and how this can influence our service design approach. We’ve already spoken about what it means to go beyond digital and how we’ve prototyped a new end to...
by Vimla Appadoo | May 17, 2019 | Digital Stockport, Service Design
Further to the Going beyond digital blog last month, Vim from FutureGov describes the next stage of the service design process for our ‘Financial Landscape’ project. For the last few months we’ve been working with a multidisciplinary team at Stockport Council which...
by Kieran Spruce | May 1, 2019 | Digital Stockport, Service Design
At Stockport Council we’re constantly working to make our website as accessible and usable as possible for every user. To help us make our website a positive place for everyone, we’ve been using the Web Content Accessibility Guidelines (WCAG) 2.1 which explain...
by Rinto Cyriac and Lisa Kowalewski | Apr 18, 2019 | Digital Stockport, Service Design
What we learned from this year’s Global Service Jam This year’s global service jam took place from the 29th – 31st March. All kinds of people, familiar with service design or not, gathered at 124 locations worldwide to ideate and prototype around a...
by Joseph Bramall | Apr 5, 2019 | Digital Stockport, Service Design
The original vision for Stockport Council’s digital transformation programme was to significantly improve the customer experience by embracing all the advantages digital solutions bring. As the programme has developed the focus has widened, with the result that the...
