by Lisa Kowalewski | Aug 10, 2020 | Digital Stockport, Service Design, Workforce Development
When I started at the council about two and a half years ago (as the first explicit service designer), I knew very little about what my future in design and government would hold. I had come more or less straight out of university to find myself in an environment I...
by Holly Rae | Jul 31, 2020 | Collaboration, Digital Stockport, Service Design
We have been reflecting recently on what Digital means in Stockport. What does it mean for us as a Borough, as an organisation and as a team, and what does it mean in the context of our emerging One Stockport aspirations? When we signed the Local Digital Declaration...
by Emma Jemison | Jul 2, 2020 | Digital Stockport, Service Design, Transactional Services, Web content
Two weeks after the UK government imposed a nationwide lockdown, Stockport Council launched a helpline for Stockport’s most vulnerable people, to assist people to access what they needed to help them stay safe and well. The initial tech work required the...
by Stephen Hodson | Jun 18, 2020 | Digital Stockport, Service Design, Transactional Services
In this second blog about our Service and Design patterns work we describe how we have created a new development tool that will allow us to deliver valuable software products faster and more efficiently and which has already proven its worth during the pandemic....
by Anna Walker | Jun 2, 2020 | Digital Stockport, Service Design, Transactional Services
Over the past 8 months the digital team have been working on creating a reusable design pattern library to help create consistent ways to design and implement user journeys. As a council we offer a variety of different services, and it’s important that they are...
by Lee Emery | Dec 12, 2019 | Collaboration, Digital Stockport, Service Design
As a council our uppermost value is to keep the people of Stockport at the heart of what we do, so designing our services around user need is central to how we work. When we were invited to run a workshop about human centered service design at the first Local Gov...
