by Holly Rae, Craig Hughes & Adrian Davies | Jan 14, 2022 | Business Intelligence, Collaboration, Communities, DigiKnow, Digital Stockport, Service Design, Transactional Services, Web content, Workforce Development
2021 was another challenging year, but our teams rose to the challenge once again, keeping on top of changing requirements and expectations resulting from the pandemic whilst continuing our transformation work and maintaining our regular digital business. And we have...
by Laura Hadley | Dec 3, 2021 | DigiKnow, Digital Stockport, Web content
December 3rd marks International Day of People with Disabilities (IDPWD), a day to celebrate the challenges, barriers, and opportunities for people with disabilities. The theme for this year’s IDPWD is “Fighting for rights in the post-COVID era”. Because, since...
by Alison Mumford | May 17, 2021 | Digital Stockport, Service Design, Web content
With contributions from Laura Hadley, Jane Taylor and Stephen Hodson, and a headline by Sir Tim Berners Lee, inventor of the World Wide Web. Our council vision is to keep the people of Stockport at the heart of what we do. By this we mean all people. Our websites,...
by Anna Walker | Feb 16, 2021 | Digital Stockport, Service Design, Web content
For our recent flooding project, we devised a new means of user experience testing that could be carried out under COVID-19 restrictions. In Part 1 of this blog we described how we set up and carried out remote user testing. Once the flooding user testing sessions...
by Emma Jemison and Anna Walker | Nov 27, 2020 | Digital Stockport, Service Design, Web content
As User Experience designers, one of the most important parts of our role is testing products and services with our users. This part of the design process is essential, as we need to find out if what we’re creating is usable and, if not, we need to understand how we...
by Emma Jemison | Jul 2, 2020 | Digital Stockport, Service Design, Transactional Services, Web content
Two weeks after the UK government imposed a nationwide lockdown, Stockport Council launched a helpline for Stockport’s most vulnerable people, to assist people to access what they needed to help them stay safe and well. The initial tech work required the...
