by Emily Wilson | Oct 13, 2020 | Collaboration, Digital Stockport, Workforce Development
As the dark nights draw in and we spend more time indoors adjusting to the new way of working in this weird new world, digital skills, or a lack of them, feels more significant than ever. We’ve gone from meeting our friends in the pub, to meeting them online and...
by Stephen Hodson | Oct 9, 2020 | Digital Stockport, Service Design, Transactional Services
Earlier this year, through the mapping and design of end to end journeys, we identified common service patterns, such as check, book, or pay for, that required the creation of a bespoke online form. In our earlier blog about Formbuilder we described how we have...
by Kieran Spruce and Luke Price | Sep 25, 2020 | Collaboration, Digital Stockport, Service Design
Stockport Council’s ‘Strategy and Reform’ and ‘Design’ teams were previously two separate teams that worked in similar ways. The Strategy and Reform team helps to deliver transformation and the strategic priorities of the authority. This involves providing programme...
by Ryan McMurdo | Sep 18, 2020 | Collaboration, Communities, DigiKnow, Digital Stockport
Starting Point have been the community partner in Stockport’s DigiKnow Alliance since March 2018. Since mid-April, when we moved our learning onto Zoom and offered remote digital support, we have offered over 130 organised Zoom sessions. This has seen hundreds of...
by Lee Emery | Sep 10, 2020 | Digital Stockport
Our Digital Inclusion Alliance was established to help digitally excluded residents to gain digital skills and confidence. It’s a unique alliance of partners from all sectors, who help to shape, support and promote the ‘DigiKnow’ movement in Stockport. We are always...
by Lee Emery | Aug 27, 2020 | Digital Stockport, Jobs, Service Design
Our Design and Analysis team works across the entire council, designing inclusive products and services for thousands of Stockport residents. As our lead service designer, you’ll help us create seamless customer journeys for users, whatever channel or part of our...
