Digital Inclusion Alliance

Our aim is for Stockport to be a 100% digital borough where no one is left behind or faces inequalities as a result of their digital situation.
[DigiKnow] logo and website

Helpline
07724 217888

The Digital Inclusion Alliance is a network of partners from all sectors, working collaboratively, to help shape, support and promote digital inclusion in Stockport. 

We ensure that residents have the devices, connectivity and skills to get online for the first time and use the internet to do things that benefit them daily.

Trusted faces in local places

Our approach is to deliver digital skills support through community groups and organisations that already provide trusted support. This way, there is more chance of reaching digitally excluded people.

We are always looking for more partners to grow the network, and any individual, business, organisation or group wanting to help tackle digital exclusion in Stockport can join us.

Younger woman helping older woman with ipad

What do we do?

  • DigiKnow Helpline 07724 217888
  • DigiKnow Device Lending Library
  • access to free data from the National Databank
  • free group classes in local community settings
  • train DigiKnow Friends across Stockport to recognise the importance of digital inclusion and know where to signpost people for support
  • train Digital Champions to run digital skills sessions or provide one-to-one support
  • repair and refurbish donated devices to sell at low cost to people on low incomes

People around a table

What will you get from the network?

  • training and support
  • regular bulletins and meetups
  • up to date information on regional and national digital inclusion initiatives and opportunities
  • information sharing on digital support in Stockport
  • access to DigiKnow network partners
  • mutual support of partner activity
  • marketing and communications support
  • recognition in reports about DigiKnow
2 men looking at a tablet computer

How can you help?

As part of DigiKnow you might be able to:

  • signpost to partners who can help with digital skills support, devices or data
  • raise the profile of DigiKnow and the importance of digital skills
  • donate devices or promote the device recycling scheme
  • volunteer or provide volunteers from your organisation who will support community groups across Stockport
  • provide digital skills support to residents

Collaborating to tackle digital poverty in social housing

Tanya King is Head of Customer Engagement and Inclusion at Stockport Homes Group, one of the core partners of the DigiKnow Alliance.Imagine for a minute that one in four people you know are not online. No social media, no email, no searching for bus times, no applying...

What I’ve learnt about getting online in Stockport

Councillor Malcolm Allan is Cabinet Member for Finance and Resources at Stockport Council I've had an interesting couple of weeks seeing the sort of things the council and community groups together are doing in Stockport, as far as what we call ‘digital’ is...

How Sky Cares volunteers are supporting Age UK in Stockport to help people with digital

Sky Cares and Age UK Stockport are DigiKnow partners who run regular digital support sessions at several locations in Stockport, helping people get online. Nikki Thompson, who leads the community projects and volunteer work at Sky in Stockport, tells us more about...

Embracing Digital Skills – the importance of building digital confidence in the workplace and beyond

Creating a Digital Place is one of the three pillars of Stockport’s Radical Digital Strategy. To succeed in this, we need to grow our employment opportunities and ensure our local workforce has the digital skills businesses need to thrive in a digital age. In this...

Tackling the digital divide through a greener approach

We are Community Computers, a not-for-profit project delivered by local charity Renewal North West, and we exist to tackle digital exclusion, unemployment and e-waste through repairing and refurbishing donated tech. We’re working with Stockport Council and are part of...

Get Online Week 2022 – #Tryonething

Did you know something that we do well in Stockport is encouraging and helping people to 'go digital'? In a world where it seems you need to download an app to do anything or remember a password for the littlest thing, right on your doorstep, there are so many ways to...

How a bank is tackling the digital divide

The Co-operative Bank’s Digital Bees network is a DigiKnow partner, committed to helping people get online and improve their digital skills. On Friday 14 October, they are running Digital Drop-in sessions to help people across the North West feel safer and more...

Digital Champions – Chatting, coffee and (online) cookies

Next month is Digitober across Greater Manchester, a month-long focus on digital, which includes the Get Online Week campaign to help people improve their digital skills. In this blog, Clara Jones, Head of Digital Inclusion at Starting Point Community Learning...

Stockport Support Services Part 2: Delivery

Following our last blog looking at the Discovery and consultation processes for our early intervention procedures and preventative services, the final stage of this project is the creation and delivery of the Stockport Support Services. The new Hub brings together a...

Digital Exclusion – Why we need your help to reduce it!

Starting Point Learning Partnership, as part of the Digital Inclusion Alliance, has launched a new free DigiKnow Friends training session to help raise recognition of digital exclusion in Stockport and signpost where support is available. It’s the first step of a...
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