Digital Inclusion Alliance

Our aim is for Stockport to be a 100% digital borough where no one is left behind or faces inequalities as a result of their digital situation.

DigiKnow is Stockport’s Digital Inclusion Alliance – a network of partners from all sectors working collaboratively to help shape, support and promote digital inclusion in Stockport. It is commissioned and managed by Stockport Council and delivered by Starting Point Community Learning Partnership, who run the DigiKnow Helpline and the DigiKnow Digital Lending Library. 

Trusted faces in local places

Our collective aim is to ensure that residents have the devices, connectivity and skills to get online for the first time and use the internet to do things that benefit them daily. The DigiKnow approach is to deliver digital skills support through community groups and organisations that already provide trusted support. This way, there is more chance of reaching digitally excluded people.

We are always looking for more partners to grow the network, and any individual, business, organisation or group wanting to help tackle digital exclusion in Stockport can join us. Please read on to learn more about the DigiKnow network.

If you know someone who would like to get online but doesn’t know how to get started, call the DigiKnow Helpline or visit Stockport Council’s DigiKnow web pages.

[DigiKnow] logo and website

DigiKnow Helpline
07724 217888

Younger woman helping older woman with ipad

What do we do?

  • DigiKnow Helpline 07724 217888
  • DigiKnow Digital Lending Library
  • access to free data from the National Databank
  • free group classes in local community settings
  • train DigiKnow Friends across Stockport to recognise the importance of digital inclusion and know where to signpost people for support
  • train Digital Champions to run digital skills sessions or provide one-to-one support
  • repair and refurbish donated devices to sell at low cost to people on low incomes

People around a table

What will you get from the network?

  • training and support
  • regular bulletins and meetups
  • up to date information on regional and national digital inclusion initiatives and opportunities
  • information sharing on digital support in Stockport
  • access to DigiKnow network partners
  • mutual support of partner activity
  • marketing and communications support
  • recognition in reports about DigiKnow
2 men looking at a tablet computer

How can you help?

As part of DigiKnow you might be able to:

  • signpost to partners who can help with digital skills support, devices or data
  • raise the profile of DigiKnow and the importance of digital skills
  • donate devices or promote the device recycling scheme
  • volunteer or provide volunteers from your organisation who will support community groups across Stockport
  • provide digital skills support to residents

Embracing the Waves: The Digital Radio (DAB) Revolution in Stockport

Paul Taylor is the owner of Strawberry Radio, who are part of the DigiKnow network helping Stockport get online.Stockport is undergoing a transformative shift in the way its residents tune in to their favourite radio stations. The Digital Audio Broadcasting (DAB)...

Digitober may be over, but Stockport Digifest is around the corner!

We are excited to announce that Stockport Digifest will take place in February 2024 as part of Stockport's year as Town of Culture. The DigiKnow Alliance partners plan to use the Town of Culture themes of Makes, Sounds, Moves and tastes to inspire more people to get...

A taste of cybersecurity for social enterprises

In our final Digitober blog, Sean Martin of Stockport Libraries looks back on a recent workshop organised by libraries in conjunction with the Greater Manchester Digital Security Hub. In an era where cyber threats continue to loom over businesses, the need for robust...

Champion News for Digital Champions for Get Online Week

Starting Point Community Learning Partnership, community lead for the DigiKnow Alliance, marked Get Online Week with some great news for digital inclusion in Stockport.  Nicola Wallace Dean, COO, tells us more. Thanks to the players of the National Lottery, Starting...

Why we can’t let digital by default leave people behind

This week is Get Online Week, and DigiKnow partners are running various sessions and events for people across Stockport to help them learn to do things online. In this blog, Claire Worthington, who runs Village Web Company and is a member of the DigiKnow Alliance,...

Using digital to animate films (and children)

Claire White and James Wilson are digital inclusion officers for Starting Point Community Learning Partnership, the community lead for the DigiKnow alliance. Chloe Day is a community organiser who runs their Holiday Activities and Food (HAF) programme.Families who...

Digital Declaration Month – celebrating making local digital services better

Five years ago, we were among the founding signatories of the Local Digital Declaration. Since then, hundreds of other local authorities and supporting organisations have signed, and over 300 organisations will celebrate Digital Declaration Month this July. The...

Two new free web development courses for young people

Rachael Turner is a Director at Manchester Digital Laboratory (MadLab), a DigiKnow network partner. Following the popularity of their free beginners’ coding course for young people earlier this year, they are pleased to announce details of two further courses. The...

The best smile of the day

During Volunteers Week 2023, we’ve been thanking Digital Champion volunteers for the help they give with digital skills. Clara Jones, Head of Digital Inclusion at Starting Point Community Learning Partnership, who manage the DigiKnow Digital Champions network, tells...

Volunteering as a gateway into communities

This Volunteers Week (1-7 June), we want to recognise the fantastic contribution volunteers make to our communities and say Thank You to them. The DigiKnow alliance has over 40 Digital Champion volunteers who help out regularly at classes across Stockport. We recently...
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