Digital Inclusion Alliance

Our aim is for Stockport to be a 100% digital borough where no one is left behind or faces inequalities as a result of their digital situation.

DigiKnow is Stockport’s Digital Inclusion Alliance – a network of partners from all sectors working collaboratively to help shape, support and promote digital inclusion in Stockport. It is commissioned and managed by Stockport Council and delivered by Starting Point Community Learning Partnership, who run the DigiKnow Helpline and the DigiKnow Digital Lending Library. 

Trusted faces in local places

Our collective aim is to ensure that residents have the devices, connectivity and skills to get online for the first time and use the internet to do things that benefit them daily. The DigiKnow approach is to deliver digital skills support through community groups and organisations that already provide trusted support. This way, there is more chance of reaching digitally excluded people.

We are always looking for more partners to grow the network, and any individual, business, organisation or group wanting to help tackle digital exclusion in Stockport can join us. Please read on to learn more about the DigiKnow network.

If you know someone who would like to get online but doesn’t know how to get started, call the DigiKnow Helpline or visit Stockport Council’s DigiKnow web pages.

[DigiKnow] logo and website

DigiKnow Helpline
07724 217888

Younger woman helping older woman with ipad

What do we do?

  • DigiKnow Helpline 07724 217888
  • DigiKnow Digital Lending Library
  • access to free data from the National Databank
  • free group classes in local community settings
  • train DigiKnow Friends across Stockport to recognise the importance of digital inclusion and know where to signpost people for support
  • train Digital Champions to run digital skills sessions or provide one-to-one support
  • repair and refurbish donated devices to sell at low cost to people on low incomes

People around a table

What will you get from the network?

  • training and support
  • regular bulletins and meetups
  • up to date information on regional and national digital inclusion initiatives and opportunities
  • information sharing on digital support in Stockport
  • access to DigiKnow network partners
  • mutual support of partner activity
  • marketing and communications support
  • recognition in reports about DigiKnow
2 men looking at a tablet computer

How can you help?

As part of DigiKnow you might be able to:

  • signpost to partners who can help with digital skills support, devices or data
  • raise the profile of DigiKnow and the importance of digital skills
  • donate devices or promote the device recycling scheme
  • volunteer or provide volunteers from your organisation who will support community groups across Stockport
  • provide digital skills support to residents

DigiCamp: Stockport’s First Unconference

In this blog, DigiKnow partner MadLab, tell us more about a community event which is taking place as part of their Make Stuff digital arts festival. Claire Wicher is Head of Education and Skills, MadLab; Perin Avari, their Diversity and Mental Health Champion....

How do you use digital?

SAZ MEDIA are a film and photography Social Enterprise. They reinvest profits back into supporting the community by giving free learning opportunities for diverse communities and are a DigiKnow partner. Sara Auty is Executive Director.Digital technology provides an...

Where creativity meets coding to CTRL+ALT+DEL community problems and injustice

In this blog, DigiKnow partner MadLab, tell us more about a recent community hackathon which took place as part of their Make Stuff digital arts festival. Claire Wicher is Head of Education and Skills, MadLab; Perin Avari, their Diversity and Mental Health...

The diversity of freelance businesses in the digital era

The Stockport Creative Campus programme forms part of the broader Cultural Development Fund work going on in the borough. This is a wider double-ended strategy involving both capital development in Stockport town centre and a supporting revenue programme, aimed at...

Leaping across the digital divide in Stockport

Stockport DigiFest 2024 concluded with 'DigiKnow: Leaping Across the Digital Divide', a digital inclusion seminar for more than 100 stakeholders and DigiKnow network partners which fostered wider collaborations across the business, health, voluntary and community...

Welcome to Make Stuff!

DigiKnow partner MadLab is a grassroots innovation organisation who work with technology and people, combining an understanding of new and emerging technologies with the tools and methods of participatory design. Their Make Stuff project running throughout DigiFest is...

Get out your diaries– DigiFest is coming!

Stockport’s DigiKnow Alliance partners are getting together to celebrate digital for everyone! DigiFest is a festival of digital culture and innovation as part of Stockport's year as Town of Culture. We’ve organised activities to inspire and empower people of all ages...

How personal stories inspire digital inclusion work

In this blog DigiKnow partner Community Computers share some recent good news stories to spur us into 2024 and inspire our work to tackle the digital divide. Adrian Nottingham is Business Development Manager at Renewal North West.Community Computers is a...

Embracing the Waves: The Digital Radio (DAB) Revolution in Stockport

Paul Taylor is the owner of Strawberry Radio, who are part of the DigiKnow network helping Stockport get online.Stockport is undergoing a transformative shift in the way its residents tune in to their favourite radio stations. The Digital Audio Broadcasting (DAB)...

Digitober may be over, but Stockport Digifest is around the corner!

We are excited to announce that Stockport Digifest will take place in February 2024 as part of Stockport's year as Town of Culture. The DigiKnow Alliance partners plan to use the Town of Culture themes of Makes, Sounds, Moves and tastes to inspire more people to get...
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