#DigitalStockport Blog

Updates from the Digital Stockport programme being delivered by Stockport Council. To find out more about Digital Stockport get in touch using the contact us page.
Re-designing the way we recruit foster carers – Part 2

Re-designing the way we recruit foster carers – Part 2

In our last post, we talked about how we approached developing and delivering a new recruitment journey for foster carers, and what each stage of the process involved. This time we will explain each ‘project’ in more detail and how we got to where we are now. 1....

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Chatbot supports people using our website

Chatbot supports people using our website

Our Contact Centre receives on average 17,000 calls and 3,850 emails per month.  This type of contact is extremely expensive to support and service and reducing the volume of contacts via these channels was one of the key objectives behind developing our online...

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