Digital Practice

We are introducing agile practice across our organisation, enabling us to improve our offer to residents and other service users with digital tools based on user experience. We want our workforce to be digitally confident and make the most of hybrid working. We are adding automation to enable more efficient use of resources.

Why are we doing this?

Key outcomes include:

  • Embed agile practice and digital tools, improve process and citizen experience
  • Digitally confident colleagues, enabling services to deliver efficient, citizen focused support
  • Automation as standard, enabling better use of resources
  • Make the most of hybrid working to improve our offer to citizens


    How might we do this?

    • Digital roadmaps with clear benefits
    • Roadmaps for digital platforms and capabilities
    • Training and development
    • Maximise use of available tools/tech
    • Robotic Process Automation (RPA) & low-code

    Please email your comments and suggestions.

    What impact have we already made?

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    Updating our website: new brand, better performance, and a lot of TLC.

    It’s only through an exceedingly well built web presence that we can provide services which meet user needs better than ever before.This quote taken from a 2018 blog we wrote about the then-new website still very much holds true today. When the new...

    Towards a digital solution to reduce delays in transferring patients to social care

    We’re marking Digitober, a month-long festival that celebrates the work of Greater Manchester’s digital sector by showcasing some of the digital projects and services that benefit Stockport residents. Earlier this year, we introduced our Local Digital Fund Discovery...

    Spotlight on Family Context

    Local Digital have created this spotlight and video to showcase our Family Context project, one of the projects funded by the Local Digital Fund. Read more Local Digital council spotlights. In 2018, Stockport Council’s Family Context project was awarded funding...

    How can we use data to help support people to leave hospital when safe and appropriate to do so?

    Late last year, the Department for Levelling Up, Housing and Communities (DLUHC) announced a new round of the Local Digital Fund, and in March, we were awarded funding for a digital project to improve hospital discharges to social care. What problem are we trying to...

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